Customer Care Center

Our friendly support crew is ready for your next question.

Have a sales question?

Call 800-765-9798 (USA) or +1-212-810-7032 (Int'l) to speak to a sales representative. Office hours are 9 am-5 pm (EST) M-F. 

Service Request

Absolutely all requests for B.O.S.S. maintenance, repairs, support, or troubleshooting must be filed in the form of a support ticket by the end-user. Product model, serial number, and exact location will be required to determine the closest resources. Please take the time to complete a support ticket for the fastest possible response times.

Repairs + Maintenance

On-site service, repairs, and maintenance.

Parts Request

Spare parts availability and pricing.

Tech Support

Technical support and troubleshooting.